VATGOOD®
Frequently asked
The questions that come up most often.
01What exactly am I buying?
A digital file, not a physical shirt. Nothing is shipped. The product page lists the format, resolution and licence for each item before you buy.
02Why is there no size chart?
Because there is no garment. VATGOOD sells the artwork; you decide what it gets printed on.
03Can two people buy the same design?
No. A design is claimed the moment an order is created, and the edition closes when that order is paid. If two people check out within the same second, exactly one succeeds and the other is told immediately, before any money moves.
04How many times can I download a file?
As many times as you like, forever, from your account. The download count shown next to each file is just a record.
05Can I use a design commercially?
That depends on the licence shown on the product page. Personal licences cover your own use; commercial licences cover production and resale of printed goods. Reselling or redistributing the file itself is never permitted.
06What is the balance for?
It is a prepaid wallet. Top it up once and checkout settles instantly without going through the payment gateway again. Balance can only be added by a confirmed payment, and it is spent only on purchases.
Last updated — 22 Aug 2026